FOR A LIMITED TIME ONLY: Save 5% on any Janssens Royal Victorian Greenhouse! Discount applied automatically in the cart
PLUS
FREE GIFT : $150 Worth Solar Powered LED Light( 3 Watts) with this Greenhouse

Janssens Royal Victorian VI 36 Greenhouse 10ft x 20ft
Note: At ShopGrowSpaces, our product names have both Exaco and Janssens in them because Janssens is the original Belgian manufacturer of these Victorian greenhouses, and Exaco is the supplier here in the USA.
Exaco Royal Victorian Greenhouse VI 36 10ft x 20ft is one of the premier greenhouses in the "Helios" line from Janssens of Belgium. Exaco Royal Victorian Greenhouse VI 36 provides a first-class quality greenhouse environment and adds significant old fashion English style and beauty to your backyard. This classic English Greenhouse has the best insulation and modern technology features.
.Janssens has improved the overall design and internal environment of the VI 36 style of Greenhouse since its initial release while keeping the price lower than comparable models in this class. Available in three different sizes, the Victorian Greenhouse is suitable for almost any backyard application.
Watch this video for a tour of the Royal Victorian VI36 Greenhouse.
We are offering two different styles: Glass and Polycarbonate
Glass or Polycarbonate – Which glazing option should you pick for your Exaco Royal Victorian Greenhouse VI 36 10ft x 20ft?
The choice between glass and Polycarbonate is essential because they will serve different purposes. It comes down to your priorities:
- Are you buying the Greenhouse for the aesthetic appeal? Then you should pick glass.
- Do you care more about practicality and the best growing environment? Go with Polycarbonate.
Clear glass panels look better and give you the old-fashioned greenhouse feeling. However, they don't break the sun's rays, so your glass greenhouse will be hotter than a Polycarbonate greenhouse. This will play a huge role if you live in a hotter climate. Polycarbonate provides more insulation and durability, but it's not as elegant as glass because it isn't transparent.
This is just a summary to show you the significant differences.
Exaco Royal Victorian Greenhouse VI 36 Features
- Classic English greenhouse with excellent insulation, giving you a choice between glass and polycarbonate glazing.
- More strength: Larger, thicker, more robust aluminum profiles than those of any competitor in this price range
- Taller design for more headroom: about 1 foot higher than other greenhouses
- Frame material: Thick, strong aluminum frame
- Frame finish is applied electrostatically for a thicker application and better coverage.
- Sidewall material/thickness: 4mm tempered glass or 10mm triple wall "X-Strong" Polycarbonate
- Excellent insulation: Tightly fitted design with rubber seals between frame and glazing, as well as a sealant around windows
- Door: 1x set of double sliding doors that can be installed on any vertical glass location at the front, back or sides
- Window: 1x Louver window with transparent Lexan cover sheet for the winter season
- Roof vents: 4x roof windows for adequate ventilation (2x with automatic non-electric openers that open the window when it gets too hot in the Greenhouse and 2x with manual spindle openers)
- The decorative roof ridge adds a touch of English sophistication.
- Safety features: TUV & GS tested and approved (TUV & GS is German testing similar to UL Independent Testing and Certification in the United States)
- Wind tolerance: 115 mph with 3-second gusts
- Snow capacity: 25 PSF ground snow load
- Exaco Royal Victorian Greenhouse VI36 contains:
- Frame, glazing, seals
- 6in high foundation frame
- 2x spindle roof window opener
- 1x Louver window with transparent Lexan cover sheet
- 4x roof windows (2x with automatic non-electric openers and 2x with manual spindle openers)
- 1x double sliding door
- Gutters with downspouts
- Roof ridge decor
- Misting system only requires a hose to connect to a faucet.
- Assembly guide
- Included in the Premium Kit:
- Royal Victorian VI36 Greenhouse 10 x 20 Greenhouse kit
- 1x 19-feet long seed tray shelf (20in wide, 4in deep)
- 1x 4.5-inch narrow top shelf (20ft long)
- 2x inside, full-length shade cloths with pull ribbons
- Rainwater gutter system: Gutter with downspouts on both sides
- Expandable: No
- Frame color:
- Dark Green or Black
- Special order: Ash Grey and Steel Blue (at an additional cost of $800-1200)
- Sidewall height: 6ft 7in
- Peak height (exterior): 9ft
- Floor space: 203 sq. ft.
- Dimensions: 10ft 2in wide x 19ft 11in long x 9ft high
- Assembly time: Plan for an entire weekend and get some helpers. You may also need to plan more time to prepare the base because you will need to build a concrete footer.
- Warranty: 15 years limited
- Made in Belgium
Shipping information:
- Greenhouse ships on one pallet and two long boxes.
- This product is delivered via LTL, which is curbside delivery only.
- The driver will be using a pallet jack and liftgate to slide the crate off and will need help from the customer with unloading the framing boxes. We recommend having a couple of people there for the delivery.
- We ship using an 18-wheeler ( inform us if you need a smaller truck -tight road, low hanging wires, etc...)
Exaco Royal Victorian Greenhouse VI 36 Optional Accessories
Extra Door - An extra single or double sliding door can be added to the back of the Greenhouse to provide access from both ends and cross ventilation for your Greenhouse. In addition, extra single or double-hinged doors can be added to the Greenhouse. These different doors can go on any side of the Greenhouse.
Hinged Door - The sliding doors on this Greenhouse can be replaced with a hinged door. Hinged doors close tightly inside the outer frame, whereas sliding doors glide in front of the door opening with the gaps covered mainly by what is referred to as brushes. Hinged doors are a popular upgrade for Royal Victorian greenhouses as they close with a much tighter fit and come with a levered handle lock and key. One of the included sliding doors can be replaced with a hinged door, with the remained sliding door placed elsewhere. Or both sliding doors will be upgraded to double hinged doors for the front of the Greenhouse.
Louver Window - Extra louver windows are available for this Victorian Greenhouse to provide additional ventilation. Automatic Louver Window Openers that function just like the automatic roof vent openers is also available, as are Louver Window Lexan Covers, clear covers for the louver window to keep the Greenhouse sealed during the winter.
Roof Vents - This Janssens Victorian greenhouse includes enough roof vents for a structure of this size under most conditions. But additional roof vents are available if needed.
Powered Ventilation System - A powered ventilation system is available from Exaco to give your maximum greenhouse ventilation on warm days. This system uses a 16-inch exhaust fan, a 20-inch motorized intake shutter, and a single-speed thermostat [model VC115-C], all from J&D Manufacturing. The exhaust fan and motorized intake shutter are installed on opposite ends of the Greenhouse to provide airflow from one end to the other.
Wheelbarrow Access Plate - A heavy-duty aluminum access plate is available to serve as a ramp for wheelbarrows over the threshold of your Greenhouse. The plate is 21" long on each side x 19.5" wide x 1.75" high in the middle, hinged.
Exaco Royal Victorian VI 36 Greenhouse Resources
Victorian Assembly Instruction
2018 Structural Certification Letter
About Janssens NV
Janssens NV's legacy of selling high-quality greenhouses stretches back over 70 years. The company was founded by Constant Janssen, who designed wooden arches for greenhouses, sports venues, and factories and was founded by Constant Janssens. He was soon joined by his son Rene, and later Rene's son, Peter, who joined the Engineering and Technical Services department.
When Constant began operations in 1962, their factory was only 300 square meters. Over time it expanded to 1250 sq ft before doubling itself just 10 years later! By 1996 computerized engineering efficiency ensured that all structures were engineered for maximum productivity and minimum costs with the latest technologies available at that time - something we're still proud of today
In 2009, even more, automated production equipment was introduced, and now 70% of their structures are exported from Belgium to the rest of Europe and the United States.
Today the Janssens state-of-the-art factory is approximately 6500 square meters large and employs all the latest quality control techniques and aluminum processing equipment to ensure the highest build quality.
About Exaco Trading Co.
Exaco Trading Co. began in 1987 as an importer and distributor of a home paint mixing accessory called the Exomixer. Since then, the family-owned company has expanded its line considerably to include many different home and garden products, including some of the best greenhouses from Europe.
Free Shipping | We offer Free Shipping over $100 |
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Most products ship within 1 to 3 business days from the date of your order (unless indicated on the product page). Some items take a bit longer to ship since they are built to order (i.e., Timber Grow Lights, ChilLED Tech, Trimmers, etc). We will send you tracking information as soon as it is available. |
|
![]() |
Returns are easy, simply contact us for a returns number and send your item to our returns centre for fast processing. We'll get you a replacement or refund in a snap! |
Every transaction at ShopGrowSpaces.com is guaranteed to be safe.
This site uses SSL encryption technology that so that you never have to worry about credit card safety.
Statistically online purchases are safer than using your credit card at a department store or a gas station. Experts have shown that online purchases are far safer than in person credit card transactions because the information is immediately encrypted into a scrambled message that can only be decrypted by an authorized computer.
Still don’t want to use your credit card on the World Wide Web?
We’ve got you covered! Simply call us at +1 (307)-284-3072 and we will gladly help you place your order.
We know you have a choice in online shopping, and we want to do all that we can do to earn your business. We not only want to earn it, but we want to keep it as well!.
Here are the top reasons to buy from ShopGrowSpaces.com Manufacturer Direct
As an online based store, we ship directly from our wholesaler warehouses, which means we can pass the savings directly to our customers.Lowest Prices Guaranteed
We work tirelessly to ensure we have the lowest prices in the online market for our range of products. We're that confident that we'll beat any competitor's price by 10%. Check out our Best Price Guarantee policy.Fast Dispatch
Orders are dispatched usually within 2 business days(post order processing & handling). You'll get an email confirmation of shipping with tracking ID when your order leaves our warehouse.Secure Payments
Our online store is Shopify-based with SSL Encryption on all our pages, content and data. This simply means you're always safe when shopping with us.12-24 Month Manufacturer's Warranty
All our products come with a 12-24 month manufacturer's warranty.Dedicated Customer Support
Our dedicated team of specialists are available 7 days a week to answer your queries. Talk to us by phone, email or live chat!
Please note that shipping charges includes delivery to the front of your house only. Please consider planning ahead if the items you order are heavy/large to get them to their desired location.
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.
To request your partial refund, simply e-mail us a link to the same product on our website, or on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and "buy one, get one free" offers are not eligible
- The item must be in stock on the competitor's website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
LOWEST PRICE GUARANTEE TERMS:
CLAIM
You will be required to provide the following information:
-
Proof of guarantee:
Your Shopping Guarantee number and your email address used during the eligible transaction. The Shopping Guarantee number is provided to you on the order confirmation page from your merchant or the Certificate of Guarantee email. -
Details about the transaction:
Web site where the eligible purchase was made, date of purchase, amount paid, description of the item and SKU (if applicable). This information is typically included in the purchase confirmation email you received from the merchant. -
Proof of lower price:
We recommend that you send us a screenshot and the URL of the same item you purchased, showing the new price. We cannot accept printed materials, or email text as proof of the lower price.
All claims must be made by sending an email to PriceClaim@NortonShoppingGuarantee.com. Our staff will verify your claim within 10 business days. We reserve the right to contact you and the merchant in order to get more information. All claims must be made in English.
SERVICE CONDITIONS AND LIMITATIONS
- You must make a claim following the instructions above. We will review such claim for completeness and legitimacy, and, if approved, will make payment directly to you.
- Lowest Price Guarantee, when included with the Norton Shopping Guarantee you receive, is available only as follows:
- To be eligible, the value of a claim must be greater than $5 USD, but may not exceed $100 USD. per transaction. The maximum amount that you can claim in any 12-month period is $200 USD.
- The price reduction must be on the same item, with the same item SKU (if applicable), offered for sale on the same merchant's Web site, under the same merchant terms and conditions.
- For ticket purchases, such as sporting events, shows, concerts, etc., the price reduction must be for the same date and time, same show, same venue, and same quantity of tickets. Seats must be in the same section and in the same row or better.
- Lowest Price Guarantee does not apply to any of the following:
- Any item to which a volume discount, a coupon, a bundling arrangement (such as two-for-one), a customer rebate, an inventory liquidation, "Closeout Sale", "going out of business", "free offer", "CyberMonday", "Deal of the Day" promotion or other similar special promotional pricing mechanism is applied.
- Shipping, handling, taxes, surcharges, and any other similar fees.
- Any currency fluctuation. All claims will be reviewed in US dollar only as priced on the merchant's Website.
- Any partial, incomplete or cancelled orders, or any order for which a Purchase Guarantee claim has been submitted.
- One-of-a kind items (including antiques, artwork, rare coins and furs).
- Limited edition items.
- Services and additional costs (such as installation charges, extended or supplemental warranties, or memberships).
- Used, altered, rebuilt and refurbished items.
- Custom-built items.
- Land and buildings.
- Negotiable instruments (such as promissory notes, stamps and travelers checks).
- Items provided under a leasing arrangement.
- Cash or cash equivalent.
- Items that do not have a standard SKU will not be eligible for Price Guarantee.elec
Description
FOR A LIMITED TIME ONLY: Save 5% on any Janssens Royal Victorian Greenhouse! Discount applied automatically in the cart
PLUS
FREE GIFT : $150 Worth Solar Powered LED Light( 3 Watts) with this Greenhouse

Janssens Royal Victorian VI 36 Greenhouse 10ft x 20ft
Note: At ShopGrowSpaces, our product names have both Exaco and Janssens in them because Janssens is the original Belgian manufacturer of these Victorian greenhouses, and Exaco is the supplier here in the USA.
Exaco Royal Victorian Greenhouse VI 36 10ft x 20ft is one of the premier greenhouses in the "Helios" line from Janssens of Belgium. Exaco Royal Victorian Greenhouse VI 36 provides a first-class quality greenhouse environment and adds significant old fashion English style and beauty to your backyard. This classic English Greenhouse has the best insulation and modern technology features.
.Janssens has improved the overall design and internal environment of the VI 36 style of Greenhouse since its initial release while keeping the price lower than comparable models in this class. Available in three different sizes, the Victorian Greenhouse is suitable for almost any backyard application.
Watch this video for a tour of the Royal Victorian VI36 Greenhouse.
We are offering two different styles: Glass and Polycarbonate
Glass or Polycarbonate – Which glazing option should you pick for your Exaco Royal Victorian Greenhouse VI 36 10ft x 20ft?
The choice between glass and Polycarbonate is essential because they will serve different purposes. It comes down to your priorities:
- Are you buying the Greenhouse for the aesthetic appeal? Then you should pick glass.
- Do you care more about practicality and the best growing environment? Go with Polycarbonate.
Clear glass panels look better and give you the old-fashioned greenhouse feeling. However, they don't break the sun's rays, so your glass greenhouse will be hotter than a Polycarbonate greenhouse. This will play a huge role if you live in a hotter climate. Polycarbonate provides more insulation and durability, but it's not as elegant as glass because it isn't transparent.
This is just a summary to show you the significant differences.
Exaco Royal Victorian Greenhouse VI 36 Features
- Classic English greenhouse with excellent insulation, giving you a choice between glass and polycarbonate glazing.
- More strength: Larger, thicker, more robust aluminum profiles than those of any competitor in this price range
- Taller design for more headroom: about 1 foot higher than other greenhouses
- Frame material: Thick, strong aluminum frame
- Frame finish is applied electrostatically for a thicker application and better coverage.
- Sidewall material/thickness: 4mm tempered glass or 10mm triple wall "X-Strong" Polycarbonate
- Excellent insulation: Tightly fitted design with rubber seals between frame and glazing, as well as a sealant around windows
- Door: 1x set of double sliding doors that can be installed on any vertical glass location at the front, back or sides
- Window: 1x Louver window with transparent Lexan cover sheet for the winter season
- Roof vents: 4x roof windows for adequate ventilation (2x with automatic non-electric openers that open the window when it gets too hot in the Greenhouse and 2x with manual spindle openers)
- The decorative roof ridge adds a touch of English sophistication.
- Safety features: TUV & GS tested and approved (TUV & GS is German testing similar to UL Independent Testing and Certification in the United States)
- Wind tolerance: 115 mph with 3-second gusts
- Snow capacity: 25 PSF ground snow load
- Exaco Royal Victorian Greenhouse VI36 contains:
- Frame, glazing, seals
- 6in high foundation frame
- 2x spindle roof window opener
- 1x Louver window with transparent Lexan cover sheet
- 4x roof windows (2x with automatic non-electric openers and 2x with manual spindle openers)
- 1x double sliding door
- Gutters with downspouts
- Roof ridge decor
- Misting system only requires a hose to connect to a faucet.
- Assembly guide
- Included in the Premium Kit:
- Royal Victorian VI36 Greenhouse 10 x 20 Greenhouse kit
- 1x 19-feet long seed tray shelf (20in wide, 4in deep)
- 1x 4.5-inch narrow top shelf (20ft long)
- 2x inside, full-length shade cloths with pull ribbons
- Rainwater gutter system: Gutter with downspouts on both sides
- Expandable: No
- Frame color:
- Dark Green or Black
- Special order: Ash Grey and Steel Blue (at an additional cost of $800-1200)
- Sidewall height: 6ft 7in
- Peak height (exterior): 9ft
- Floor space: 203 sq. ft.
- Dimensions: 10ft 2in wide x 19ft 11in long x 9ft high
- Assembly time: Plan for an entire weekend and get some helpers. You may also need to plan more time to prepare the base because you will need to build a concrete footer.
- Warranty: 15 years limited
- Made in Belgium
Shipping information:
- Greenhouse ships on one pallet and two long boxes.
- This product is delivered via LTL, which is curbside delivery only.
- The driver will be using a pallet jack and liftgate to slide the crate off and will need help from the customer with unloading the framing boxes. We recommend having a couple of people there for the delivery.
- We ship using an 18-wheeler ( inform us if you need a smaller truck -tight road, low hanging wires, etc...)
Exaco Royal Victorian Greenhouse VI 36 Optional Accessories
Extra Door - An extra single or double sliding door can be added to the back of the Greenhouse to provide access from both ends and cross ventilation for your Greenhouse. In addition, extra single or double-hinged doors can be added to the Greenhouse. These different doors can go on any side of the Greenhouse.
Hinged Door - The sliding doors on this Greenhouse can be replaced with a hinged door. Hinged doors close tightly inside the outer frame, whereas sliding doors glide in front of the door opening with the gaps covered mainly by what is referred to as brushes. Hinged doors are a popular upgrade for Royal Victorian greenhouses as they close with a much tighter fit and come with a levered handle lock and key. One of the included sliding doors can be replaced with a hinged door, with the remained sliding door placed elsewhere. Or both sliding doors will be upgraded to double hinged doors for the front of the Greenhouse.
Louver Window - Extra louver windows are available for this Victorian Greenhouse to provide additional ventilation. Automatic Louver Window Openers that function just like the automatic roof vent openers is also available, as are Louver Window Lexan Covers, clear covers for the louver window to keep the Greenhouse sealed during the winter.
Roof Vents - This Janssens Victorian greenhouse includes enough roof vents for a structure of this size under most conditions. But additional roof vents are available if needed.
Powered Ventilation System - A powered ventilation system is available from Exaco to give your maximum greenhouse ventilation on warm days. This system uses a 16-inch exhaust fan, a 20-inch motorized intake shutter, and a single-speed thermostat [model VC115-C], all from J&D Manufacturing. The exhaust fan and motorized intake shutter are installed on opposite ends of the Greenhouse to provide airflow from one end to the other.
Wheelbarrow Access Plate - A heavy-duty aluminum access plate is available to serve as a ramp for wheelbarrows over the threshold of your Greenhouse. The plate is 21" long on each side x 19.5" wide x 1.75" high in the middle, hinged.
Exaco Royal Victorian VI 36 Greenhouse Resources
Victorian Assembly Instruction
2018 Structural Certification Letter
About Janssens NV
Janssens NV's legacy of selling high-quality greenhouses stretches back over 70 years. The company was founded by Constant Janssen, who designed wooden arches for greenhouses, sports venues, and factories and was founded by Constant Janssens. He was soon joined by his son Rene, and later Rene's son, Peter, who joined the Engineering and Technical Services department.
When Constant began operations in 1962, their factory was only 300 square meters. Over time it expanded to 1250 sq ft before doubling itself just 10 years later! By 1996 computerized engineering efficiency ensured that all structures were engineered for maximum productivity and minimum costs with the latest technologies available at that time - something we're still proud of today
In 2009, even more, automated production equipment was introduced, and now 70% of their structures are exported from Belgium to the rest of Europe and the United States.
Today the Janssens state-of-the-art factory is approximately 6500 square meters large and employs all the latest quality control techniques and aluminum processing equipment to ensure the highest build quality.
About Exaco Trading Co.
Exaco Trading Co. began in 1987 as an importer and distributor of a home paint mixing accessory called the Exomixer. Since then, the family-owned company has expanded its line considerably to include many different home and garden products, including some of the best greenhouses from Europe.
Free Shipping
Free Shipping | We offer Free Shipping over $100 |
![]() |
Most products ship within 1 to 3 business days from the date of your order (unless indicated on the product page). Some items take a bit longer to ship since they are built to order (i.e., Timber Grow Lights, ChilLED Tech, Trimmers, etc). We will send you tracking information as soon as it is available. |
|
![]() |
Returns are easy, simply contact us for a returns number and send your item to our returns centre for fast processing. We'll get you a replacement or refund in a snap! |
Online Security
Every transaction at ShopGrowSpaces.com is guaranteed to be safe.
This site uses SSL encryption technology that so that you never have to worry about credit card safety.
Statistically online purchases are safer than using your credit card at a department store or a gas station. Experts have shown that online purchases are far safer than in person credit card transactions because the information is immediately encrypted into a scrambled message that can only be decrypted by an authorized computer.
Still don’t want to use your credit card on the World Wide Web?
We’ve got you covered! Simply call us at +1 (307)-284-3072 and we will gladly help you place your order.
Why Buy From Us
We know you have a choice in online shopping, and we want to do all that we can do to earn your business. We not only want to earn it, but we want to keep it as well!.
Here are the top reasons to buy from ShopGrowSpaces.com Manufacturer Direct
As an online based store, we ship directly from our wholesaler warehouses, which means we can pass the savings directly to our customers.Lowest Prices Guaranteed
We work tirelessly to ensure we have the lowest prices in the online market for our range of products. We're that confident that we'll beat any competitor's price by 10%. Check out our Best Price Guarantee policy.Fast Dispatch
Orders are dispatched usually within 2 business days(post order processing & handling). You'll get an email confirmation of shipping with tracking ID when your order leaves our warehouse.Secure Payments
Our online store is Shopify-based with SSL Encryption on all our pages, content and data. This simply means you're always safe when shopping with us.12-24 Month Manufacturer's Warranty
All our products come with a 12-24 month manufacturer's warranty.Dedicated Customer Support
Our dedicated team of specialists are available 7 days a week to answer your queries. Talk to us by phone, email or live chat!
Please note that shipping charges includes delivery to the front of your house only. Please consider planning ahead if the items you order are heavy/large to get them to their desired location.
Price Guarantee
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.
To request your partial refund, simply e-mail us a link to the same product on our website, or on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and "buy one, get one free" offers are not eligible
- The item must be in stock on the competitor's website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
LOWEST PRICE GUARANTEE TERMS:
CLAIM
You will be required to provide the following information:
-
Proof of guarantee:
Your Shopping Guarantee number and your email address used during the eligible transaction. The Shopping Guarantee number is provided to you on the order confirmation page from your merchant or the Certificate of Guarantee email. -
Details about the transaction:
Web site where the eligible purchase was made, date of purchase, amount paid, description of the item and SKU (if applicable). This information is typically included in the purchase confirmation email you received from the merchant. -
Proof of lower price:
We recommend that you send us a screenshot and the URL of the same item you purchased, showing the new price. We cannot accept printed materials, or email text as proof of the lower price.
All claims must be made by sending an email to PriceClaim@NortonShoppingGuarantee.com. Our staff will verify your claim within 10 business days. We reserve the right to contact you and the merchant in order to get more information. All claims must be made in English.
SERVICE CONDITIONS AND LIMITATIONS
- You must make a claim following the instructions above. We will review such claim for completeness and legitimacy, and, if approved, will make payment directly to you.
- Lowest Price Guarantee, when included with the Norton Shopping Guarantee you receive, is available only as follows:
- To be eligible, the value of a claim must be greater than $5 USD, but may not exceed $100 USD. per transaction. The maximum amount that you can claim in any 12-month period is $200 USD.
- The price reduction must be on the same item, with the same item SKU (if applicable), offered for sale on the same merchant's Web site, under the same merchant terms and conditions.
- For ticket purchases, such as sporting events, shows, concerts, etc., the price reduction must be for the same date and time, same show, same venue, and same quantity of tickets. Seats must be in the same section and in the same row or better.
- Lowest Price Guarantee does not apply to any of the following:
- Any item to which a volume discount, a coupon, a bundling arrangement (such as two-for-one), a customer rebate, an inventory liquidation, "Closeout Sale", "going out of business", "free offer", "CyberMonday", "Deal of the Day" promotion or other similar special promotional pricing mechanism is applied.
- Shipping, handling, taxes, surcharges, and any other similar fees.
- Any currency fluctuation. All claims will be reviewed in US dollar only as priced on the merchant's Website.
- Any partial, incomplete or cancelled orders, or any order for which a Purchase Guarantee claim has been submitted.
- One-of-a kind items (including antiques, artwork, rare coins and furs).
- Limited edition items.
- Services and additional costs (such as installation charges, extended or supplemental warranties, or memberships).
- Used, altered, rebuilt and refurbished items.
- Custom-built items.
- Land and buildings.
- Negotiable instruments (such as promissory notes, stamps and travelers checks).
- Items provided under a leasing arrangement.
- Cash or cash equivalent.
- Items that do not have a standard SKU will not be eligible for Price Guarantee.elec
Customer questions & answers
Ask a Question-
What is the premium kit? What does it provide?
Hi,
The premium kit consists of following items.
- 1x 19-feet long seed tray shelf (20in wide, 4in deep)
- 1x 4.5-inch narrow top shelf (20ft long)
- 2x inside, full-length shade cloths with pull ribbons
These are additional accessories which some buyers order besides the greenhouse kits, based upon their requirements like climatic conditions etc.