Harvest Right Small Pharmaceutical Freeze Dryer For Freeze Drying Herbs, Food & Aromatics
The Harvest Right Small Pharmaceutical Freeze Dryer is the perfect choice for freeze-drying delicate goods. Water contributes to the spoiling mold growth of herbs and plants. Which only means drying them to help preserve their nutrients, physical structure, and potency. Harvest Right Small Pharmaceutical Freeze Dryer removes water from plants and organic compounds while they are in a frozen state. This locks in the freshness of herbs and plants. Their appearance, nutritional content, and potency remain the same as when they were fresh. Freeze drying retains 97% of the nutritional value with a 25-year shelf life
This freeze dryer from Harvest Right is perfect for users seeking more capacity than standard freeze dryer models. For only 20% more cost, Pharmaceutical model freeze dryers give you 90%+ more capacity per cycle! These freeze dryers are perfect for freeze drying herbs oils ice water hash and bubble hash to preserve terpenes, increase clarity, and improve the overall quality of your products. It is easy to maintain and takes only two minutes to change the pump’s oil. For a more hassle-free experience, you can upgrade pharmaceutical freeze dryers to an oil-free pump for minimal maintenance.
Harvest Right's patented technology dry your goods in a non-destructive manner. It uses no heat and the right vacuum pressure to preserve the enzymes and terpenes in your packaged foods garden produce, herbs and plants.
Why Choose Freeze Drying Process?
Freeze drying completely removes water from preserving plants in about 24 hours. No other preservation method comes close to removing water this quickly. This very extraction process is important because the longer a harvested plant or compound retains water, the greater the chance it has of spoiling and losing nutrition and potency.
Most water extraction methods destroy enzymes and terpenes because of the heat used in the extraction air drying process. Because the freeze drying process does not use heat to remove water, the enzymes and terpenes in freeze dried food additives and products are not destroyed.
Highlights
-
Perfect for herbs, plants, medicines, and other delicate organic material
-
Uses the right vacuum pressure and drying temperature to preserve freshness and potency of organic material of your choice. A perfect instrument for freeze drying herbs.
-
Seven shelves with 6.5 square feet tray space
-
Ice capacity of four (4) liters
-
Includes vacuum pump and seven (7) stainless steel trays
-
Patented technology
-
Backed by a three-year warranty
Small Harvest Right Freeze Dryer Pharmaceutical Features
-
The Harvest Right Pharmaceutical Freeze Dryer does not use heat to remove water. Its freeze-drying technology removes water content in 24 hours.
-
Preserve enzymes and terpenes, using the correct vacuum pressure and drying temperature. The Harvest Right Pharmaceutical Freeze Dryer is perfect for herbs, oils, medicines, and other compounds.
-
It has built in intelligence. It automatically and perfectly manages the freeze drying process
-
The ideal vacuum pressure and drying temperature is maintained for each material—preserves freshness and potency
-
Seven shelves with 6.5 square feet tray space
-
Ice capacity of four (4) liters
-
Warranty 3 year limited warranty
-
Dimensions Overall product dimensions: 16.5" W x 18.5" D x 25" H. Perfect for a counter top, cart or table.
-
Capacity: Capable of drying 3.75 - 5 lb of wet hash per cycle, equating to .9 - 1.25 lb of dry hash
-
Weight: 35 lbs
-
Power 110 volt (NEMA 5-20) outlet. A dedicated 20 amp circuit is required.
-
Shipping Info: The small freeze dryer ships in one package with a total weight of 212 lbs.
-
Maintenance Simply filter and replace vacuum pump oil. Takes one or two minutes.
-
Vacuum Pump Each vacuum pump has been factory tested to guarantee 25 microns (25,400 Microns = 1 Inch of Hg) or better, and listed CFM performance.
Industrial Oil Pump vs Standard Oil Pump
Oil Changes
This new Industrial Pump rarely needs to have the oil changed or filtered. The vacuum pump oil has a gas ballast feature that makes it so water does not stay in the oil. Because of this, the oil in the pump will be pristine and clear, even after 30 or more batches. You simply won’t need to change the oil until you have run the product fresh 25 to 40 batches. Whereas, the oil in the standard vacuum pump needs to be changed and filtered every 4 or 5 batches (when using the new 3/8 inch vacuum hose).
Vacuum Pressure
Under cold and hot conditions the Industrial Pump will pull a deeper vacuum than the Standard Pump. Under cold conditions the difference is .05 Pascal for the Industrial Pump and .08 Pascal for the Standard Pump. Whereas, under warm conditions the difference is much greater: .05 Pascal for the Industrial Pump and 2.05 Pascal for a nearly twice the capacity of Standard Pump.
Hence, the Industrial Pump is especially not affected by warm, ambient conditions. When temperatures rise, it will pull a vacuum far better than the Standard Pump. The Industrial Pump is just not affected by outside heat. It pulls the same deep vacuum even when it is in a warm environment.
Noise
The Industrial Pump is substantially quieter than the Standard Pump, 52 decibels versus 64 decibels. The Industrial Pump at 52 decibels is about the same as a refrigerator.
Oil Mist Filter
Both pumps come with an oil mist filter. However, the Industrial Pump’s oil mist filter allows for no oil spray at all and it will last much longer.
Power Use
The Industrial Pump uses less power than the Standard Pump (187 watts versus 218 watts).
Amperage
Under hot conditions at ultimate vacuum pressure the Standard Pump pulls 2.1 amps while at low temperatures the Industrial Pump only pulls 1.7 amps. Hence, the Industrial Pump is more efficient.
Weight
The Industrial Pump is easier to move around as it weighs 5 pounds less than the Standard Pump (32 lbs. versus 37 lbs.)
Life
The Industrial Pump is more durable and will last longer than the Standard Pump.
Oil Free Pump
For a hassle-free vacuum sealing experience, upgrade your vacuum pump to the oil-free pump and eliminate the need for regular maintenance.
Maintenance
Simply the oil filter and replace oil. Takes one or two minutes.
Technical Specifications:
-
5 shelves and trays with 3.75 sqft of hash drying space
-
Capable of dry up to 3.75 - 5 lb of wet hash per cycle, equating to .9 - 1.25 lb of dry hash each run.
-
Available in both 115 and 230v electrical versions (please note that the lead time may be significantly extended to upwards of 8-12+ weeks in some cases for 230v Harvest Right freeze dryers)
-
115v version electrical information: 15 amps peak draw, 1,725 watts, 60 Hz, 5-15P plug, no dedicated circuit required
-
Measures 16.5" W x 18.5" D x 25" H
-
Freeze dryer weighs 80 lbs, shipping weight is 139 lbs
-
Stainless steel housing
Included oil vacuum pump specifications:
-
7.2 CFM
-
3/4 hp motor
-
US 110v plug
-
3/4 JIC flare intake port
-
Measures 10 1/2" H x 16" D x 5 3/4" W
-
Weighs 35 lb
Harvest Right Freeze Dryer Warranty
Harvest Right offers a limited 3 year warranty. This warranty does not cover operator error or abuse.
Top Reasons To Choose Small Harvest Right Freeze Dryer
Perfect for high volume hash labs
The small Harvest Right Pharmaceutical freeze dryer is our #1 selling freeze dryer and enables hash makers of drying 3.75 - 5 lb of wet hash per cycle, equating to .9 - 1.25 lb of freeze dry of hash
Ready to rock with upgrades available
Each Harvest Right freeze dryer comes with a 7.2 CFM oil pump and a tray kit. We suggest upgrading to the oil free vacuum pump and adding a matching extra tray kit, which combined can dramatically increase your lab's long term freeze drying efficiency.
Simple to use
Harvest Right Pharmaceutical freeze dryer is very user friendly and easy to learn with adequate cycle adjustments to ensure hash makers can get one freeze dryer package into their bubble hash the way they'd like.
Small Harvest Right Pharmaceutical Freeze Dryer Package
-
Freeze Dryer
-
Commercial Grade Vacuum Pump
-
(5) Stainless Steel Trays
-
Owner’s Manual
Info & Guides
✔ Free Vacuum Pump Included With Your Purchase ✔
✔ Free Mylar Starter Kit Included With Your Purchase ✔
Free Shipping | We offer Free Shipping over $100 |
![]() |
Most products ship within 1 to 3 business days from the date of your order (unless indicated on the product page). Some items take a bit longer to ship since they are built to order (i.e., Timber Grow Lights, ChilLED Tech, Trimmers, etc). We will send you tracking information as soon as it is available. |
|
![]() |
Returns are easy, simply contact us for a returns number and send your item to our returns centre for fast processing. We'll get you a replacement or refund in a snap! |
Every transaction at ShopGrowSpaces.com is guaranteed to be safe.
This site uses SSL encryption technology that so that you never have to worry about credit card safety.
Statistically online purchases are safer than using your credit card at a department store or a gas station. Experts have shown that online purchases are far safer than in person credit card transactions because the information is immediately encrypted into a scrambled message that can only be decrypted by an authorized computer.
Still don’t want to use your credit card on the World Wide Web?
We’ve got you covered! Simply call us at +1 (307)-284-3072 and we will gladly help you place your order.
We know you have a choice in online shopping, and we want to do all that we can do to earn your business. We not only want to earn it, but we want to keep it as well!.
Here are the top reasons to buy from ShopGrowSpaces.com Manufacturer Direct
As an online based store, we ship directly from our wholesaler warehouses, which means we can pass the savings directly to our customers.Lowest Prices Guaranteed
We work tirelessly to ensure we have the lowest prices in the online market for our range of products. We're that confident that we'll beat any competitor's price by 10%. Check out our Best Price Guarantee policy.Fast Dispatch
Orders are dispatched usually within 2 business days(post order processing & handling). You'll get an email confirmation of shipping with tracking ID when your order leaves our warehouse.Secure Payments
Our online store is Shopify-based with SSL Encryption on all our pages, content and data. This simply means you're always safe when shopping with us.12-24 Month Manufacturer's Warranty
All our products come with a 12-24 month manufacturer's warranty.Dedicated Customer Support
Our dedicated team of specialists are available 7 days a week to answer your queries. Talk to us by phone, email or live chat!
Please note that shipping charges includes delivery to the front of your house only. Please consider planning ahead if the items you order are heavy/large to get them to their desired location.
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.
To request your partial refund, simply e-mail us a link to the same product on our website, or on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and "buy one, get one free" offers are not eligible
- The item must be in stock on the competitor's website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
LOWEST PRICE GUARANTEE TERMS:
CLAIM
You will be required to provide the following information:
-
Proof of guarantee:
Your Shopping Guarantee number and your email address used during the eligible transaction. The Shopping Guarantee number is provided to you on the order confirmation page from your merchant or the Certificate of Guarantee email. -
Details about the transaction:
Web site where the eligible purchase was made, date of purchase, amount paid, description of the item and SKU (if applicable). This information is typically included in the purchase confirmation email you received from the merchant. -
Proof of lower price:
We recommend that you send us a screenshot and the URL of the same item you purchased, showing the new price. We cannot accept printed materials, or email text as proof of the lower price.
All claims must be made by sending an email to PriceClaim@NortonShoppingGuarantee.com. Our staff will verify your claim within 10 business days. We reserve the right to contact you and the merchant in order to get more information. All claims must be made in English.
SERVICE CONDITIONS AND LIMITATIONS
- You must make a claim following the instructions above. We will review such claim for completeness and legitimacy, and, if approved, will make payment directly to you.
- Lowest Price Guarantee, when included with the Norton Shopping Guarantee you receive, is available only as follows:
- To be eligible, the value of a claim must be greater than $5 USD, but may not exceed $100 USD. per transaction. The maximum amount that you can claim in any 12-month period is $200 USD.
- The price reduction must be on the same item, with the same item SKU (if applicable), offered for sale on the same merchant's Web site, under the same merchant terms and conditions.
- For ticket purchases, such as sporting events, shows, concerts, etc., the price reduction must be for the same date and time, same show, same venue, and same quantity of tickets. Seats must be in the same section and in the same row or better.
- Lowest Price Guarantee does not apply to any of the following:
- Any item to which a volume discount, a coupon, a bundling arrangement (such as two-for-one), a customer rebate, an inventory liquidation, "Closeout Sale", "going out of business", "free offer", "CyberMonday", "Deal of the Day" promotion or other similar special promotional pricing mechanism is applied.
- Shipping, handling, taxes, surcharges, and any other similar fees.
- Any currency fluctuation. All claims will be reviewed in US dollar only as priced on the merchant's Website.
- Any partial, incomplete or cancelled orders, or any order for which a Purchase Guarantee claim has been submitted.
- One-of-a kind items (including antiques, artwork, rare coins and furs).
- Limited edition items.
- Services and additional costs (such as installation charges, extended or supplemental warranties, or memberships).
- Used, altered, rebuilt and refurbished items.
- Custom-built items.
- Land and buildings.
- Negotiable instruments (such as promissory notes, stamps and travelers checks).
- Items provided under a leasing arrangement.
- Cash or cash equivalent.
- Items that do not have a standard SKU will not be eligible for Price Guarantee.elec
Description
Harvest Right Small Pharmaceutical Freeze Dryer For Freeze Drying Herbs, Food & Aromatics
The Harvest Right Small Pharmaceutical Freeze Dryer is the perfect choice for freeze-drying delicate goods. Water contributes to the spoiling mold growth of herbs and plants. Which only means drying them to help preserve their nutrients, physical structure, and potency. Harvest Right Small Pharmaceutical Freeze Dryer removes water from plants and organic compounds while they are in a frozen state. This locks in the freshness of herbs and plants. Their appearance, nutritional content, and potency remain the same as when they were fresh. Freeze drying retains 97% of the nutritional value with a 25-year shelf life
This freeze dryer from Harvest Right is perfect for users seeking more capacity than standard freeze dryer models. For only 20% more cost, Pharmaceutical model freeze dryers give you 90%+ more capacity per cycle! These freeze dryers are perfect for freeze drying herbs oils ice water hash and bubble hash to preserve terpenes, increase clarity, and improve the overall quality of your products. It is easy to maintain and takes only two minutes to change the pump’s oil. For a more hassle-free experience, you can upgrade pharmaceutical freeze dryers to an oil-free pump for minimal maintenance.
Harvest Right's patented technology dry your goods in a non-destructive manner. It uses no heat and the right vacuum pressure to preserve the enzymes and terpenes in your packaged foods garden produce, herbs and plants.
Why Choose Freeze Drying Process?
Freeze drying completely removes water from preserving plants in about 24 hours. No other preservation method comes close to removing water this quickly. This very extraction process is important because the longer a harvested plant or compound retains water, the greater the chance it has of spoiling and losing nutrition and potency.
Most water extraction methods destroy enzymes and terpenes because of the heat used in the extraction air drying process. Because the freeze drying process does not use heat to remove water, the enzymes and terpenes in freeze dried food additives and products are not destroyed.
Highlights
-
Perfect for herbs, plants, medicines, and other delicate organic material
-
Uses the right vacuum pressure and drying temperature to preserve freshness and potency of organic material of your choice. A perfect instrument for freeze drying herbs.
-
Seven shelves with 6.5 square feet tray space
-
Ice capacity of four (4) liters
-
Includes vacuum pump and seven (7) stainless steel trays
-
Patented technology
-
Backed by a three-year warranty
Small Harvest Right Freeze Dryer Pharmaceutical Features
-
The Harvest Right Pharmaceutical Freeze Dryer does not use heat to remove water. Its freeze-drying technology removes water content in 24 hours.
-
Preserve enzymes and terpenes, using the correct vacuum pressure and drying temperature. The Harvest Right Pharmaceutical Freeze Dryer is perfect for herbs, oils, medicines, and other compounds.
-
It has built in intelligence. It automatically and perfectly manages the freeze drying process
-
The ideal vacuum pressure and drying temperature is maintained for each material—preserves freshness and potency
-
Seven shelves with 6.5 square feet tray space
-
Ice capacity of four (4) liters
-
Warranty 3 year limited warranty
-
Dimensions Overall product dimensions: 16.5" W x 18.5" D x 25" H. Perfect for a counter top, cart or table.
-
Capacity: Capable of drying 3.75 - 5 lb of wet hash per cycle, equating to .9 - 1.25 lb of dry hash
-
Weight: 35 lbs
-
Power 110 volt (NEMA 5-20) outlet. A dedicated 20 amp circuit is required.
-
Shipping Info: The small freeze dryer ships in one package with a total weight of 212 lbs.
-
Maintenance Simply filter and replace vacuum pump oil. Takes one or two minutes.
-
Vacuum Pump Each vacuum pump has been factory tested to guarantee 25 microns (25,400 Microns = 1 Inch of Hg) or better, and listed CFM performance.
Industrial Oil Pump vs Standard Oil Pump
Oil Changes
This new Industrial Pump rarely needs to have the oil changed or filtered. The vacuum pump oil has a gas ballast feature that makes it so water does not stay in the oil. Because of this, the oil in the pump will be pristine and clear, even after 30 or more batches. You simply won’t need to change the oil until you have run the product fresh 25 to 40 batches. Whereas, the oil in the standard vacuum pump needs to be changed and filtered every 4 or 5 batches (when using the new 3/8 inch vacuum hose).
Vacuum Pressure
Under cold and hot conditions the Industrial Pump will pull a deeper vacuum than the Standard Pump. Under cold conditions the difference is .05 Pascal for the Industrial Pump and .08 Pascal for the Standard Pump. Whereas, under warm conditions the difference is much greater: .05 Pascal for the Industrial Pump and 2.05 Pascal for a nearly twice the capacity of Standard Pump.
Hence, the Industrial Pump is especially not affected by warm, ambient conditions. When temperatures rise, it will pull a vacuum far better than the Standard Pump. The Industrial Pump is just not affected by outside heat. It pulls the same deep vacuum even when it is in a warm environment.
Noise
The Industrial Pump is substantially quieter than the Standard Pump, 52 decibels versus 64 decibels. The Industrial Pump at 52 decibels is about the same as a refrigerator.
Oil Mist Filter
Both pumps come with an oil mist filter. However, the Industrial Pump’s oil mist filter allows for no oil spray at all and it will last much longer.
Power Use
The Industrial Pump uses less power than the Standard Pump (187 watts versus 218 watts).
Amperage
Under hot conditions at ultimate vacuum pressure the Standard Pump pulls 2.1 amps while at low temperatures the Industrial Pump only pulls 1.7 amps. Hence, the Industrial Pump is more efficient.
Weight
The Industrial Pump is easier to move around as it weighs 5 pounds less than the Standard Pump (32 lbs. versus 37 lbs.)
Life
The Industrial Pump is more durable and will last longer than the Standard Pump.
Oil Free Pump
For a hassle-free vacuum sealing experience, upgrade your vacuum pump to the oil-free pump and eliminate the need for regular maintenance.
Maintenance
Simply the oil filter and replace oil. Takes one or two minutes.
Technical Specifications:
-
5 shelves and trays with 3.75 sqft of hash drying space
-
Capable of dry up to 3.75 - 5 lb of wet hash per cycle, equating to .9 - 1.25 lb of dry hash each run.
-
Available in both 115 and 230v electrical versions (please note that the lead time may be significantly extended to upwards of 8-12+ weeks in some cases for 230v Harvest Right freeze dryers)
-
115v version electrical information: 15 amps peak draw, 1,725 watts, 60 Hz, 5-15P plug, no dedicated circuit required
-
Measures 16.5" W x 18.5" D x 25" H
-
Freeze dryer weighs 80 lbs, shipping weight is 139 lbs
-
Stainless steel housing
Included oil vacuum pump specifications:
-
7.2 CFM
-
3/4 hp motor
-
US 110v plug
-
3/4 JIC flare intake port
-
Measures 10 1/2" H x 16" D x 5 3/4" W
-
Weighs 35 lb
Harvest Right Freeze Dryer Warranty
Harvest Right offers a limited 3 year warranty. This warranty does not cover operator error or abuse.
Top Reasons To Choose Small Harvest Right Freeze Dryer
Perfect for high volume hash labs
The small Harvest Right Pharmaceutical freeze dryer is our #1 selling freeze dryer and enables hash makers of drying 3.75 - 5 lb of wet hash per cycle, equating to .9 - 1.25 lb of freeze dry of hash
Ready to rock with upgrades available
Each Harvest Right freeze dryer comes with a 7.2 CFM oil pump and a tray kit. We suggest upgrading to the oil free vacuum pump and adding a matching extra tray kit, which combined can dramatically increase your lab's long term freeze drying efficiency.
Simple to use
Harvest Right Pharmaceutical freeze dryer is very user friendly and easy to learn with adequate cycle adjustments to ensure hash makers can get one freeze dryer package into their bubble hash the way they'd like.
Small Harvest Right Pharmaceutical Freeze Dryer Package
-
Freeze Dryer
-
Commercial Grade Vacuum Pump
-
(5) Stainless Steel Trays
-
Owner’s Manual
Info & Guides
✔ Free Vacuum Pump Included With Your Purchase ✔
✔ Free Mylar Starter Kit Included With Your Purchase ✔
Free Shipping
Free Shipping | We offer Free Shipping over $100 |
![]() |
Most products ship within 1 to 3 business days from the date of your order (unless indicated on the product page). Some items take a bit longer to ship since they are built to order (i.e., Timber Grow Lights, ChilLED Tech, Trimmers, etc). We will send you tracking information as soon as it is available. |
|
![]() |
Returns are easy, simply contact us for a returns number and send your item to our returns centre for fast processing. We'll get you a replacement or refund in a snap! |
Online Security
Every transaction at ShopGrowSpaces.com is guaranteed to be safe.
This site uses SSL encryption technology that so that you never have to worry about credit card safety.
Statistically online purchases are safer than using your credit card at a department store or a gas station. Experts have shown that online purchases are far safer than in person credit card transactions because the information is immediately encrypted into a scrambled message that can only be decrypted by an authorized computer.
Still don’t want to use your credit card on the World Wide Web?
We’ve got you covered! Simply call us at +1 (307)-284-3072 and we will gladly help you place your order.
Why Buy From Us
We know you have a choice in online shopping, and we want to do all that we can do to earn your business. We not only want to earn it, but we want to keep it as well!.
Here are the top reasons to buy from ShopGrowSpaces.com Manufacturer Direct
As an online based store, we ship directly from our wholesaler warehouses, which means we can pass the savings directly to our customers.Lowest Prices Guaranteed
We work tirelessly to ensure we have the lowest prices in the online market for our range of products. We're that confident that we'll beat any competitor's price by 10%. Check out our Best Price Guarantee policy.Fast Dispatch
Orders are dispatched usually within 2 business days(post order processing & handling). You'll get an email confirmation of shipping with tracking ID when your order leaves our warehouse.Secure Payments
Our online store is Shopify-based with SSL Encryption on all our pages, content and data. This simply means you're always safe when shopping with us.12-24 Month Manufacturer's Warranty
All our products come with a 12-24 month manufacturer's warranty.Dedicated Customer Support
Our dedicated team of specialists are available 7 days a week to answer your queries. Talk to us by phone, email or live chat!
Please note that shipping charges includes delivery to the front of your house only. Please consider planning ahead if the items you order are heavy/large to get them to their desired location.
Price Guarantee
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.
To request your partial refund, simply e-mail us a link to the same product on our website, or on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and "buy one, get one free" offers are not eligible
- The item must be in stock on the competitor's website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
LOWEST PRICE GUARANTEE TERMS:
CLAIM
You will be required to provide the following information:
-
Proof of guarantee:
Your Shopping Guarantee number and your email address used during the eligible transaction. The Shopping Guarantee number is provided to you on the order confirmation page from your merchant or the Certificate of Guarantee email. -
Details about the transaction:
Web site where the eligible purchase was made, date of purchase, amount paid, description of the item and SKU (if applicable). This information is typically included in the purchase confirmation email you received from the merchant. -
Proof of lower price:
We recommend that you send us a screenshot and the URL of the same item you purchased, showing the new price. We cannot accept printed materials, or email text as proof of the lower price.
All claims must be made by sending an email to PriceClaim@NortonShoppingGuarantee.com. Our staff will verify your claim within 10 business days. We reserve the right to contact you and the merchant in order to get more information. All claims must be made in English.
SERVICE CONDITIONS AND LIMITATIONS
- You must make a claim following the instructions above. We will review such claim for completeness and legitimacy, and, if approved, will make payment directly to you.
- Lowest Price Guarantee, when included with the Norton Shopping Guarantee you receive, is available only as follows:
- To be eligible, the value of a claim must be greater than $5 USD, but may not exceed $100 USD. per transaction. The maximum amount that you can claim in any 12-month period is $200 USD.
- The price reduction must be on the same item, with the same item SKU (if applicable), offered for sale on the same merchant's Web site, under the same merchant terms and conditions.
- For ticket purchases, such as sporting events, shows, concerts, etc., the price reduction must be for the same date and time, same show, same venue, and same quantity of tickets. Seats must be in the same section and in the same row or better.
- Lowest Price Guarantee does not apply to any of the following:
- Any item to which a volume discount, a coupon, a bundling arrangement (such as two-for-one), a customer rebate, an inventory liquidation, "Closeout Sale", "going out of business", "free offer", "CyberMonday", "Deal of the Day" promotion or other similar special promotional pricing mechanism is applied.
- Shipping, handling, taxes, surcharges, and any other similar fees.
- Any currency fluctuation. All claims will be reviewed in US dollar only as priced on the merchant's Website.
- Any partial, incomplete or cancelled orders, or any order for which a Purchase Guarantee claim has been submitted.
- One-of-a kind items (including antiques, artwork, rare coins and furs).
- Limited edition items.
- Services and additional costs (such as installation charges, extended or supplemental warranties, or memberships).
- Used, altered, rebuilt and refurbished items.
- Custom-built items.
- Land and buildings.
- Negotiable instruments (such as promissory notes, stamps and travelers checks).
- Items provided under a leasing arrangement.
- Cash or cash equivalent.
- Items that do not have a standard SKU will not be eligible for Price Guarantee.elec
Customer questions & answers
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