IntelliClimate automatically manages all aspects of grow room climate control from temperature to CO2, lighting to humidity, all in one simple controller.
IntelliClimate is the perfect climate controller for increasing rooms of all sizes. Controls temperature, humidity, light, and CO2 in a cohesive way to achieve the best possible rising environment. It does all of this thus minimizing the waste of CO2 and energy.
IntelliClimate is the perfect climate controller for increasing rooms of all sizes. Controls temperature, humidity, light, and CO2 in a cohesive way to achieve the best possible rising environment. It does all of this thus minimizing the waste of CO2 and energy.
IntelliClimate is crafted especially for indoor growers and regulates all aspects of your growing environment. No comparable controller on the market gives you this high degree of precision, efficiency, and commercial-grade power!
Why IntelliClimate?
- You can access your control systems remotely through IntelliGrow
- You can schedule based on growth cycles
- You can manage all aspects of your climate
Main Features of AutoGrow IntelliClimate Kit
Complete Control
Working as a complete climate controller, IntelliClimate can use any periphery possible to manage your exact climate needs. IntelliClimate is continuously analyzing and making decisions on the basis of the current characteristics of the rising region.
Super Simple to Use
Easily switch between setpoints, alarms, and setup. Our step-by-step instruction manual makes a simple setup.
NEW—Subscribe to IntelliGrow!
IntelliGrow is a cloud-based solution that enables growers to access, set up, track, and manage their Intelli control systems – anywhere, anytime. Using a free app on your iPhone or Android instead of using your computer! Check out the IntelliLink for more information on Relevant Products.
The standard feature of the IntelliClimate is the USB link to your PC. This offers a new level of user-friendliness and allows growers to quickly access and adjust settings, view readings and look back to see what growing conditions were like during times when the growing room was unattended.
Remote Control
The PC even offers remote alarms and even text messages to a cell phone. You may use remote control tools to execute any of these tasks over the internet or over the phone. The controller can work entirely without a PC connection, with the exception of the scheduling function.
If you want to reach the highest possible growth rates and have the opportunity to "steer" the crop to a perfect result, the IntelliClimate is your grow room controller.
With IntelliClimate, you can start small and progressively add to your equipment until you have the most advanced device possible if that's what you want. If you're developing in difficult climatic conditions (very hot or very cold), you'll need to start with more sophistication than if you're in a more temperate area.
Advanced growers may choose to use VPD control rather than relative humidity, and IntelliClimate has this as a choice.
You get to be Mother Nature and Father Time with IntelliClimate!
Truly Intelligent Climate Controller
The IntelliClimateTM is a genuinely smart rising room controller. Unlike simple dial controllers, the IntelliClimateTM continuously adjusts fans, heaters, coolers, multiple light banks, CO2 injections, and more in an intelligent and integrated way. This creates an ideal climate, without wasting valuable CO2 or heat.
Using the AutoLearnTM functionality, it can change the dosage of CO2, based on past dosage performance, as well as determine which method of cooling and dehumidifying is better suited to different increasing room situations.
IntelliClimateTM is designed to emulate Mother Nature. When a plant grows outdoors, it can undergo incremental changes in light, temperature, and humidity. The ramping feature preset to IntelliClimateTM will allow for a gradual shift in temperature and humidity levels, which will compensate for the addition of artificial lighting.
For example, when your lights come on, you can turn the air conditioner on a few minutes in advance to cool the room down. Even when the lights go off and you want the temperatures lower, the IntelliClimateTM is smart enough to know not to turn on the fans or the air conditioner right away, allowing the space to cool down on its own for a few minutes. Both of these choices are better for your power plants than for your power bill!
Complete PC Interface
The complete PC interface offers a new level of user-friendliness that allows growers to easily choose the components they need, set the criteria for use, and design their own data logging. Once the components used (fans, air conditioners, CO2, dehumidifiers, humidifiers, foggers, multiple light banks, outdoor temperature sensors, intruder alarms) have been chosen, there are three options:
AutoSet by Scheduling
This is the most accurate choice to use. Simply click on the Schedule tab and fill in the light on/off hours, day and night temperatures, appropriate humidity, and CO2 specifications boxes. You can lay down your entire crop cycle in one sitting, with IntelliClimateTM adjusting your settings according to your schedule.
AutoSet by Growth Stage
As your plants mature from seedlings to complete vegetative growth and then to harvest, simply click on the "growth stage" drop-down menu and select from five different growth stages: cutting, vegetative, early flowering, late flowering, and pre-harvest. IntelliClimateTM is a pre-programmed, years, and years of commercial greenhouse climate control experience. Your plants are going to praise you for it!
Manual
This setting is built for growers who want to change their settings on a regular basis to adapt to the most current growing room conditions. You can select your light timing, temperature settings, humidity settings, and CO2 ppm manually in this environment, giving you the ability to adjust it quickly.
After you've completed the basic setup, the IntelliClimateTM will do the rest for you. With easy-to-use, remote access applications (not included; use anything like PC Anywhere, Windows Remote Desktop, GoToMyPC, etc you can log in to your climate controller from anywhere in the world, freeing you from your growing room!
If you do not have access to a PC from your growing space, you can still use advanced technology on the IntelliClimateTM, minus the scheduling feature.
Additional Features:
Magnetic Door Switch (already included in the kit!):
The IntelliClimate magnetic door switch is used as an intruder warning. When the switch is activated, the alarm will alert you to anyone entering the room or protect against hazardous levels of CO2.
Enviro Sensor with or without CO2 Sensor:
One Enviro Sensor is already included in the IntelliClimate Package. It is recommended that a second sensor be used in rooms greater than 20' x 20' for a more precise reading. IntelliClimate can take an average of both readings to make average climate control decisions
Outside Temperature Sensor:
If you want to unlock even more features from your IntelliClimate, buy an Outside Temp Sensor. The IntelliClimate external temperature sensor can be used to track outside temperatures. This is critical if you're using the outside air to cool your room down. In warm climates, it is often too hot to pull in outside air, so the unit may need to turn to air conditioning.
Light Overtemp Switch:
The light over-temp switch is useful when using air-cooled lamps. If the light-cooling fans malfunction and the room begins to overheat, the sensor contacts will be opened, the light will be shut off and the alarm will be activated.
Return Policy:
To be eligible for a refund, you must submit your request before 11:59 pm Eastern US Time on the 60th day following your purchase. After you submit your materials, all refunds are discretionary. No refunds will be provided more than 60 days following the date of purchase.
Warranty:
Autogrow will repair or, at its option, replace without cost to you any Part which is found to be defective within TWO YEARS from the date of purchase.
Technical Specifications of Autogrow Intelliclimate Kit
- 8 outputs of 24VDC
- RH resolution ± 2% and accuracy
- Temperature resolution and precision of 0.5°C/32.9°F.
- Temperature sensors range from 0-50°C to 32-125°F.
- Operating temperature range from 0-50°C to 32-125°F (not in direct sunlight)
- CO2 resolution and precision of 50 ppm
- Power source-120V/240V to 24VDC plug pack (supplied)
- Outputs would have the same voltage as the supply voltage from the power pack.
- Supplied with USB 3m cable
Within the box of Autogrow Intelliclimate Kit:
- The IntelliClimate
- 24V DC 2.5A universal plug power supply
- EnviroSensor is a (temperature, humidity, light, CO2)
- Switch to magnetic door
- USB cable 3m
- Hardware mounting
- Manual of instructions
- Characteristics:
- Built-in fail-safe to ensure that the room continues to work when the equipment fails.
- Both settings alarms, as well as an intruder warning
- Plans for growth stage pre-installed, if desired
- Regular CO2 and light integration statistics
Click here to read the IntelliClimatecomplete guide.
Why Buy From ShopGrowSpaces.com?
We know you have a choice in online shopping, and we want to do all that we can do to earn your business. We not only want to earn it, but we want to keep it as well!
Here are the top 10 reasons to buy from ShopGrowSpaces.com
As a small company we care for you - We're small - this means we will give you all the direct support you need throughout the buying process and the follow up support you need once you get growing. It's like shopping at the friendly neighborhood mom and pop store instead of a trip to Walmart, much nicer!
100% Safe and Secure Online Shopping - Know that every transaction that takes place on our website is 100% secure. If you'd like to learn more, see our Online Security page.
Fully Insured Shipments - Every shipment that leaves our warehouses is fully covered in case of a lost item or damage. Please refer to the Shipping & Returns tab to learn more about our policy.
Price Match - If you find a lower online price within 6 months, we will match, or even beat it! Good deal, right?!
Quality - We understand what it can be like to purchase online without actually seeing and touching the product itself. So we want you to know that all the manufacturers on this site are hand chosen by our owners to ensure you receive a quality product. All items are inspected (twice) before leaving our warehouses so we know that you’ll be happy with the product that arrives at your door.
Customer Service Is Our Top Priority - Plain and simple, we are here for YOU, the customer. Our goal is to deliver the WOW factor in service. We strive for excellence in customer service and are driven to provide value at all times. You can expect communication from us immediately after your order is placed, and also when your product ships. To this day, every order still receives an email from our owner personally thanking you for letting us earn your business. When contacting us, you will only find real life human beings! Use our live chat, email, contact form or call us anytime. If we miss you, leave us a message, we will always reply to your query within 24hrs. We offer the most personal and helpful customer service possible.
Authorized Dealers - ShopGrowSpaces.com is an authorized dealer for every brand that we carry. You can rest easy knowing you will receive the full manufacturer's warranty with every purchase. We only carry the most reputable Brand LED that back their products with full warranties and return policies of up to 90 days. Complete peace of mind for you and your plants!
We price our products competitively, but by offering free shipping we can't always advertise the lowest price. Remember that with other retailers you get a shipping and tax quote after you filled out the checkout process. With us you get the price up front!
We'll keep in touch with you from inquiry to delivery. You will know exactly what is happening with your order. Visit our shipping and returns page to get more information.
Volume Discounts - Are you are looking to buy a large quantity of one item? Send us an email at info@ShopGrowSpaces.com and we may be able to offer special pricing for larger volume purchases.
Purchase Orders Accepted - If you are a School, Government Agency or large business that would like to utilize this option, please email us at Sales@ShopGrowSpaces.com or call (307) 439-0042 and we will get in contact with you right away.
So please, get in touch, and find out what we can do for you.
Just click the contact us link or give us a call at (800) 351-5283
We process all website orders Monday - Friday between 9AM and 4PM. Orders placed over the weekend or after hours will be processed the following business day unless otherwise stated.
What happens after you place your order?
Step 1: Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and have pre-authorized your credit card for the purchase.
As soon as we receive your order, we also automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail/phone. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Step 2: Order Shipment
If your order is in stock and we process the charges to your credit card, it will ship within five business days( or date we informed you via post purchase email) from the date of your order (usually much sooner). We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provide when checking out.
If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at contact@shopgrowspaces.com
Products ship via ground shipping to the address provided. They are delivered by the shipping company at a time determined by them. If you require any special accommodations, such as expedited shipping or a specific delivery time, you must contact us about this BEFORE placing your order.
If you contact us after placing the order to arrange a shipping or delivery option that is out of the ordinary, we may not be able to accommodate you. If a shipment is returned undelivered as a result, you will be responsible for the entire shipping costs (both ways) plus a restocking fee of up to 30%.
Shipping to Alaska, Hawaii and International Locations
We are happy to ship to Alaska, Hawaii and Canada, but unfortunately additional shipping will be charged for most brands. For international orders, you will additionally be responsible for import fees and local taxes upon arrival.
Like orders within the contiguous US, all shipments to other areas will also ship within 5 business days. In most cases, your order will leave the warehouse within 1 business day.
Note that all shipping times on this page and anywhere on this site are only estimates. It could always take longer, especially with everything that is going on in the world today.
P.O. Boxes
Please provide a street address, not a PO Box. UPS and FedEx do not deliver to PO boxes. If an order goes undelivered for this reason, you will be responsible for any additional shipping charges. If the order has to be canceled, we will deduct a 30% restocking fee and the total shipping charges from your refund.
Truck Delivery
Due to the weight and size of some of the items we sell, they must be sent via independent freight carriers. Here are a few things you should note:
- The trucking service will contact you typically 1-2 days before delivery to schedule the delivery time. If you make an appointment with the trucking company, please be aware if you are not there to accept delivery, a redelivery fee may be charged by the trucking company, and it is not the responsibility of ShopGrowSpaces.
- The delivery driver will deliver your items curbside of your home. They are not responsible for taking the product onto your driveway or into your home. Therefore, moving the item from curbside may require your assistance. You can always ask the driver to assist you, and they may, but they are not required. Special services are the responsibility of the customer, we do not pay for any storage fees that the trucking company may charge, if you do not take immediate delivery of your item.
- Very heavy items will require a forklift to move them from the curbside to their permanent location. You can contact a local contractor to help you with this.
- Please be there to sign for the delivery and inspect the item for potential damages. OPEN SHIPMENT IMMEDIATELY IN FRONT OF DRIVER. If you suspect any damage upon delivery, please mark the bill of laden - SUBJECT TO INSPECTION, so any issues may be corrected or parts replaced. Please contact Grow Light Central immediately to report any damages or issues.
Damages & Exchanges
Your satisfaction is our top priority. We sell only the finest quality products from reputable manufacturers, so we rarely have problems with any of our products. But if your item is damaged or defective in some way, we'll make sure you're taken care of.
All of our products are backed by a manufacturer's warranty. If your item has a defect, please contact the manufacturer as instructed in the paperwork that came with the product. If you need help contacting the manufacturer, feel free to contact us at contact@shopgrowspaces.com
Note: Some manufacturers do not include any paperwork with their products. In that case, contact us at contact@shopgrowspaces.com and we will get in touch with the manufacturer for you.
If your product was damaged during shipping, contact us at contact@shopgrowspaces.com within 7 days of receiving your order and we'll help you get the replacement parts you need or arrange for total replacement of the product at no cost to you.
Returns
Please find your specific situation from the list of scenarios below to learn how we handle that particular situation:
1. You decided to cancel your order
If the order hasn't been processed yet, we can cancel it and issue you a refund with no penalty. If you do not cancel the order until after it has already been processed/shipped, your situation will be handled according to situation 4 or 5 below. Some of our return policies are governed by suppliers/manufacturers returns policies, list of which can be found below
NOTE: 1) PayPal and our credit card processor have changed their policy and no longer refund transaction fees. As a result, any canceled orders that were paid via credit card or Paypal will receive a refund MINUS the transaction fee (about 3% of the purchase price).
2) If you decide to cancel the order, while it's in transit, you will be subjected to restocking fees and shipping fees incurred for transportation
2. You received the product but the product is not working correctly, is missing parts, or is visibly damaged or deformed
If the item isn't working correctly, and it does not appear to have been damaged during shipping, please see the paperwork that came in the original box for instructions on how to file a warranty claim with the manufacturer (in the absence of instructions, contact us at contact@shopgrowspaces.com
The manufacturer is responsible for any manufacturing defects or deficiencies with its products. (If the item is damaged or defective due to shipping damages, please see situation 3 directly below.)
3. You received an item that appears to have been damaged during shipping
If a package appears to have been damaged during shipping, the item is oftentimes still okay. If the packaging for your item appears to be damaged, be sure to keep all the original packaging until you've determined whether or not a shipping insurance claim needs to be submitted. If any of the original packaging is thrown away, we cannot file a shipping insurance claim. Discarding shipping materials or box contents waives your right to get your product replaced or repaired.
Before contacting us, please test the item's functionality. If everything works okay, there is no reason to contact us or file a shipping damage claim. If your product is not working correctly due to the damages that occurred during shipping and you have kept the original shipping materials, please contact us so that we may submit a shipping insurance claim.
Once we have confirmed that you still have the original shipping materials and that the item was damaged during shipping, and after we have officially filed the shipping insurance claim forms, we will send out new parts or a new product at no cost to you.
4. You've received the product but you've decided you want to return it
If you receive an item and decide to return it, you can do so if, and only if, all of the following requirements are met:
- The item must be in as-new condition.
- The manufacturer allows returns (please see below for individual manufacturer policies)
- You must contact us to notify us that you'd like to return the item within the time specified by the manufacturer's return policy. This is usually between 30 and 90 days. Some do not allow returns. See below for the return policies of each brand.
- You MUST contact us to get an RMA Number and return instructions PRIOR to returning the item.
If you return an item without all three of the above requirements being met, the item will be refused and come back to you and no refund (or a partial refund) will be issued. If you meet all three of the above requirements, your refund will be issued as soon as the item has been verified to be in good condition
Note that shipping charges (both to ship the light back and the original charges, even if you had free shipping—we still had to pay it, after all) and Customers may be responsible for all return shipping charges as well as a 5-25% restocking fee (depending on the brand) for returns that fall within the time periods outlined below deducted from your refund. With many brands, the restocking fee will be lower or waived altogether. Shipping charges may also be waived, depending on the brand.
5. You refuse the delivery of your order or it goes undelivered, and it comes back to us
If you refuse an item, or an item goes undelivered, and it comes back to us (for whatever reason, like PO Box address, incorrect address, etc.), you will be issued a refund minus a 5-25% restocking fee (depending on the brand) for returns that fall within the time periods outlined below and our actual cost for shipping and handling (both ways). If the item is damaged during the shipping process, no refund will be issued until the shipping insurance claim process is complete.
Once the shipping claim process is complete, you will be issued a refund in the amount we are reimbursed by the shipping company (minus the amount the shipping company charges us for the shipment to you and back to us). If the shipping company does not approve the claim, we are, unfortunately, unable to provide a refund.
*Please note that for made-to-order items, we cannot accept returns or cancellations.*
Per Manufacturer Return Policy
Brand Specific Return & Warranty Policies
Please note: The time frames listed below are from when product delivery was received.
| Brand |
Warranty |
Returns |
| Amare Technologies |
5 Years |
All Sales Final. No Returns. |
| Apache Tech |
2 Years |
30 Days |
| Apogee |
1 Year |
30 Days |
| Auto Cure |
1 Year |
No returns. All sales final. |
| Black Dog LED |
Limited Lifetime |
90 days |
| Bubble Magic |
1 Year |
No returns. All sales final. |
| California Lightworks SolarXtreme Products |
3 Years |
90 days |
| California Lightworks SolarySystem Products |
5 Years |
90 days |
| CenturionPro Trimmers |
10 Years |
All Sales Final. No Returns. |
| CenturionPro Blowers |
3 Years |
All Sales Final. No Returns. |
| CenturionPro Buckers |
5 Years |
All Sales Final. No Returns. |
| CenturionPro Conveyors |
1 Year |
All Sales Final. No Returns. |
| ChilLED Tech (Excluding DIY Kits) |
3 Years |
All Sales Final. No Returns. |
| Crecer Lighting |
3 Years |
30 Days |
| Dabberbox |
1 Year |
7 Days |
| DL Wholesale |
1 Year |
No returns. All sales final. |
| Dulytek |
2 Years |
30 Days |
| Extract Craft |
1 Year |
All Sales Final. No Returns.
|
| EZTrim |
1 Year |
All Sales Final. No Returns. |
| EZ Clone Water Pumps |
3 Years |
All Sales Final. No Returns. |
| EZ Clone Plastics |
1 Year |
All Sales Final. No Returns. |
| FVRosintech |
Lifetime |
All Sales Final. No Returns. |
| G8LED |
2 Years |
60 Days |
| GemmaCert |
Lifetime |
30 Days. |
| Gorilla Grow Tent |
1 Year |
30 Days. |
| Green Sunshine Company LED Lights |
3 Years |
90 Days. |
| Green Sunshine Company Grow Tents |
3 Years |
30 Days. |
| Grobo |
Standard 1 Year (2- or 3-Year Extended Warranty Available) |
30 Days |
| Grow-It-LED |
5 Years |
No returns. All sales final. |
| Grower's Choice |
1 Year |
Contact us |
| Harvest Right |
3 Years |
30 Days. 15% Restocking Fee |
| Horticulture Lighting Group (HLG) LED Light Fixtures |
3 Years |
30 Days |
| Horticulture Lighting Group (HLG) DIY Kits |
1 Year |
30 Days |
| Jannsens/Riga Greenhouses |
15 Years (Limited Warranty) |
30 Days |
| JackPuck |
1 Year |
30 Days |
| Ju1ceBox |
60 Days |
30 Days |
| Kind LED K3 & K5 Series LED Lights |
3 Years |
90 Days |
| Kind LED Bar Lights |
3 Years |
30 Days. 15% Restocking Fee |
| Lotus Nurtrients |
N/A |
No Returns. All Sales Final |
| Luxx Lighting Fixtures |
3 Years |
30 Days |
| Luxx Lighting HPS & CMH BUlbs |
1 Year |
30 Days |
| Magical Butter |
1 Year |
No Returns. All Sales Final. |
| Mars Hydro |
3 Years |
30 Days |
| MyPress |
Lifetime |
30 Days |
| NextLight LED |
5 Years |
30 Days |
| NugSmasher Presses & Acccessories |
Limited Lifetime |
7 Days. 15% Restocking Fee. |
| NugSmasher Rosin Bags |
N/A |
No Returns. All Sales Final. |
| Optic LED |
10 Year |
30 Days. 25% Restocking Fee |
| Palram -Canopia |
10 Yea Limited |
30 Days |
| Pollen Masters |
1 Year |
No Returns. All Sales Final. |
| Pure Pressure |
2 Years |
15 Days. 15% Restocking Fee |
| Rosin Tech Products |
1 Year |
No Returns. All Sales Final. |
| Riverstone Industries |
15 Year Limited |
30 Days |
| Rosinbomb |
Lifetime |
30 Days |
| Rosineer |
2 Years |
30 Days |
| RosinPressNY |
Lifetime |
30 Days |
| Sasquash |
Limited Lifetime |
No Returns. All Sales Final. |
| Scynce LED |
5 Years |
30 Days |
| Secret Jardin |
1 Year |
No Returns. All Sales Final. |
| Solexx |
15 Year Limited |
30 Days |
| Spectrum King |
3 Years |
30 Days |
| Speedee Trim |
1 Year |
5 Days |
| SuperCloset |
1 Month |
30 Days. 6-15% Restocking Fee. |
| TrimBag |
30 Days |
30 Days |
| Triminator Equipment |
2 Years |
15 Days |
| Triminator Accessories |
1 Years |
15 Days |
| Trimpro |
1 Year |
30 Days. |
| Twister |
3 Years |
30 Days. 20% Restocking Fee |
| ViparSpectra |
3 Years |
30 Days |
| Zoom Technologies |
1 Year |
No Returns. All Sales Final. |
All other products or brands not listed above (such as hydro equipment, trimmers, buckers, tumblers, rosin presses, nutrients, filters, fans, etc): No returns or contact us for exact return lengths and restocking fees.
We ShopGrowSpaces wants you to feel confident that you are getting the absolute best price for the product you are ordering.
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.
To request your partial refund, simply e-mail us a link to the same product on our website, or on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and "buy one, get one free" offers are not eligible
- The item must be in stock on the competitor's website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
LOWEST PRICE GUARANTEE TERMS:
CLAIM
You will be required to provide the following information:
-
Proof of guarantee:
Your Shopping Guarantee number and your email address used during the eligible transaction. The Shopping Guarantee number is provided to you on the order confirmation page from your merchant or the Certificate of Guarantee email.
-
Details about the transaction:
Web site where the eligible purchase was made, date of purchase, amount paid, description of the item and SKU (if applicable). This information is typically included in the purchase confirmation email you received from the merchant.
-
Proof of lower price:
We recommend that you send us a screenshot and the URL of the same item you purchased, showing the new price. We cannot accept printed materials, or email text as proof of the lower price.
All claims must be made by sending an email to PriceClaim@NortonShoppingGuarantee.com. Our staff will verify your claim within 10 business days. We reserve the right to contact you and the merchant in order to get more information. All claims must be made in English.
SERVICE CONDITIONS AND LIMITATIONS
- You must make a claim following the instructions above. We will review such claim for completeness and legitimacy, and, if approved, will make payment directly to you.
- Lowest Price Guarantee, when included with the Norton Shopping Guarantee you receive, is available only as follows:
- To be eligible, the value of a claim must be greater than $5 USD, but may not exceed $100 USD. per transaction. The maximum amount that you can claim in any 12-month period is $200 USD.
- The price reduction must be on the same item, with the same item SKU (if applicable), offered for sale on the same merchant's Web site, under the same merchant terms and conditions.
- For ticket purchases, such as sporting events, shows, concerts, etc., the price reduction must be for the same date and time, same show, same venue, and same quantity of tickets. Seats must be in the same section and in the same row or better.
- Lowest Price Guarantee does not apply to any of the following:
- Any item to which a volume discount, a coupon, a bundling arrangement (such as two-for-one), a customer rebate, an inventory liquidation, "Closeout Sale", "going out of business", "free offer", "CyberMonday", "Deal of the Day" promotion or other similar special promotional pricing mechanism is applied.
- Shipping, handling, taxes, surcharges, and any other similar fees.
- Any currency fluctuation. All claims will be reviewed in US dollar only as priced on the merchant's Website.
- Any partial, incomplete or cancelled orders, or any order for which a Purchase Guarantee claim has been submitted.
- One-of-a kind items (including antiques, artwork, rare coins and furs).
- Limited edition items.
- Services and additional costs (such as installation charges, extended or supplemental warranties, or memberships).
- Used, altered, rebuilt and refurbished items.
- Custom-built items.
- Land and buildings.
- Negotiable instruments (such as promissory notes, stamps and travelers checks).
- Items provided under a leasing arrangement.
- Cash or cash equivalent.
- Items that do not have a standard SKU will not be eligible for Price Guarantee.elec
